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Customer Satisfaction

is extremely imporant to us.

Contact Country Charm Carpet Center

Contact Country Charm Carpet Center

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Hear What Our Customers Have to Say

Hear What Our Customers Have to Say

Nancy T.
Dear Diane,

I want to tell you a story about our rug. A couple years ago we had it cleaned by a local firm here in IL. They kept if for 2 1/2 weeks, and after many calls, told us to come get it. When we did, it was as dirty as when we brought it in. They said it was a very difficult type of rug to clean and charged me almost twice the promised charge.

We put the rug in the attic and basically forgot about it until recently when we felt it would be perfect in our new Woodruff home. I asked you about cleaning; you quoted me an unbelievably low (compared) price and a two or so day cleaning time. As you can imagine, we brought it in with trepidation...but Wow, it came out beautifully in the time promised and at the price quoted. We are telling everyone how pleased we are, so we wanted to tell you too.

This is just a follow-up to the good customer service we received when we purchased our carpeting from you. Obviously Country Charm believes in earning their business. We thank you, you can be sure we will use your business for any other carpet needs we may have.
Nancy T.
You inherited on BIG mess. What a relief to get up there and find everything back in place. I am thankful to same carpeting was available as it was put in in 1992 (I think). A great job. Thank you so much.

Get in touch

Open hours

Monday - Friday: 9 am - 5 pm
Saturday:  9 am - 3 pm
Sunday: Closed


1178 Arrowhead Dr.
Woodruff, WI 54568

Phone: (715) 356-2214
24 hour support: (715) 892-1846
Fax: (715) 356-5235

24 hour emergency number for carpet cleaning & water removal: (715) 614-4848

Learn more about us.

Learn more